Bribery and corruption

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Where they take hold, bribery and corruption undermine everything. We don’t want to be part of this in any way, shape, or form.

As a supplier to Serco, if you are seen to be involved, even in the smallest way, it will impact our business and our jobs. Even just the suspicion of it can do great harm.

That’s why we have zero tolerance. It doesn’t matter how small or harmless it may seem, or what “local custom” may be – we don’t ever give or accept any form of bribery or improper payments, or corruption (including facilitation payments).

We expect you to apply the same stringent principles. You should not engage in any form of commercial bribery or kick-back scheme. When acting on behalf of Serco you must comply with applicable anti-bribery laws as well as all local laws dealing with bribery of government officials.

Bribery...
...is offering, providing, or receiving something of value – including cash, gifts, hospitality or entertainment – as an inducement or reward for something improper. Usually, but not always, it’s to obtain or retain business or some other illegitimate advantage. Bribes are against the law and against our code, no matter what the “local custom” may be.

Facilitation payment...
… refers to the practice of paying a small sum of money to (usually) an official as a way of ensuring they perform their duty. UK legislation forbids facilitation payments anywhere in the world.

Corruption...
… involves any of these activities: bribery, extortion, fraud, deception, collusion, cartels, abuse of power, embezzlement, and money laundering.

What we expect from you

We expect you to:

never offer, promise, authorise, give, demand or accept any gift, loan, fee, reward or other advantage to or from any person as an inducement; to do something which is dishonest, illegal or a breach of trust; to obtain, retain or direct business; or to secure any other improper advantage. Improper payments include offers, promises, authorisations or payments of anything of value to expedite routine government actions.
implement appropriate and adequate procedures for your employees to comply with applicable anti-corruption laws and these standards.

What you can expect from us

We are committed to:

never taking part in any form of corruption or bribery (including facilitation payments) no matter how small the payment and no matter what ‘local custom’ may be – and we don’t get others to do it for us.
foregoing business or losing money than becoming involved in corruption even on the smallest scale.
not letting possible corruption or bribery go unquestioned or unreported.
always recording and obtaining receipts for every legitimate payment we make. These are fees that are fixed and clearly published – for example, to quickly process a visa application – and payment for them should be transparent and open.