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Working with communities

A big part of how well we do as a company is the good that we do.

We should all be proud of the positive impact that Serco, along with the support of its customers, suppliers and local communities, has on society – through job creation, taxes, innovation, and the services we deliver to our customers and service users.

But it doesn’t stop there. Need is all around us. So we actively involve ourselves in local business development projects, programmes that provide opportunities for workers from disadvantaged backgrounds, and partnerships that benefit local communities.
 

What we expect from you 

We expect you to:

  • hold similar views and expect you to join us in these commitments when we work together.

  • never use any activity, donation, contribution, or sponsorship as a bribe to improperly influence an organisation or individual.

We encourage you to:

  • report on your engagement with and investment in the local communities in which you operate, and any other communities you choose to support.
     

What you can expect from us

We are committed to:

  • working with the local communities in which we operate, and any other communities we choose to support, in a way that delivers the best value for and strengthens those communities. 

  • hold similar views and expect you to join us in these commitments when we work together.

  • encouraging and facilitating community initiatives and charitable giving, both from employees and from the Serco Foundation.

  • ensuring our donations, sponsorship and other contributions reflect our values and our commitment to doing business ethically.

  • taking care to work in a responsible, safe and respectful manner when engaging in charitable activities. 

  • never accepting any cash donation or contribution from another organisation.

Discover more...

A collection of scrapbook illustrations representing bribery

Bribery and corruption

We never take or offer any kind of bribe.

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Gifts and hospitality

We always check before giving or receiving any gift or hospitality.

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Conflicts of interest

We always declare any potential conflict of interest. If we're not sure, we ask.

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Competition and anti-trust

We always compete fairly and openly.

A collection of scrapbook illustrations representing trade and customs

Trade sanctions and export controls

We take care to know and follow the rules.

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Financial integrity

We always maintain accurate records, reports and accounts, and pay our taxes.