Fraud, misreporting and keeping accurate records

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We must all ensure our books and records are accurate. This will help us understand how we are performing and ensure we are doing things right.

If we’re not accurate, we can be accused of misreporting or fraud. We support all laws that try to stop fraud wherever we do business.

Fraud...
… is a criminal offence in most countries. Whilst its definition varies across these countries, fraud always involves deception and dishonesty. It’s fraud when you deliberately try to deceive someone, act dishonestly or abuse your position to gain any kind of material advantage or use or involve anyone else to do so. Fraud is usually carried out for profit, or to obtain money, property, or services unjustly. It can involve defrauding the company or a third party.

There are many types of fraud including deliberate misrepresentation, false accounting, falsifying documents, making false statements, theft, greenwashing and abusing your position. Examples of activities that could be fraud include:

deliberately over-charging for time, materials or expenses
falsifying timesheets or inflating hours worked
dishonestly claiming to have done something that you have not
knowingly giving false information
making false claims
hiding your relationship to a person or business and using your position to benefit them

We are committed to keeping accurate books and records, and reporting accurately. That’s why we have detailed procedures for the recording and reporting of information, and robust financial controls that we must all follow – so there can be no doubt that our books, records and reporting always accurately reflect the true state of our business, our costs, and our transactions. We expect the same from you.

We do not knowingly misreport to our customers or others we work with. If we find a mistake in our reporting, we are open and honest and do not try to cover it up. We do not engage in any activity that is perceived to be or is a fraud. We look out for warning signs of fraud in behaviours and transactions such as odd payment requests, missing documentation, or suspicious behaviour. We expect the same from you. Recognising red flags early can help us stop fraud before it causes harm.

What we expect from you

We expect you to:

be open and honest in your dealings with us.
accurately and honestly report your performance, time and expenses.
ensure your invoices include accurate information, and you have the supporting documentation to support the goods or services you are billing for.
never make false or misleading statements or submit false claims.
never engage in fraud or allow anyone else to do so on your or our behalf. This includes any kind of:
- misappropriation of property including theft or stealing from the company, a customer or any third party
- deliberate mischarging for or misreporting of time, expenses, costs or performance
- falsification, forgery or manipulation of documents – including invoices, timesheets, expenses, reports, or audit trail
have procedures in place to prevent and detect fraud and ensure these are followed.
know the warning signs of fraud and be alert to these.

What you can expect from us

We are committed to:

being honest and acting with integrity in our dealings with others.
taking care and being accurate in the recording and reporting of information (both internally or externally).
ensuring invoices we send to our customers include accurate information, and we have the supporting documentation to evidence this.
having appropriate and effective financial and operational controls in place, and following these, to prevent fraud, misreporting and inaccurate records, claims or invoices.
ensuring third parties are screened to assess their identity, legitimacy and risk profile before contracts are signed or transactions begin.
accurately and honestly reporting our performance, time and expenses.
never making deliberately false or misleading statements or submit false claims.
following our financial and operational controls and dealing honestly with any inadvertent errors.