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Serco Middle East Awarded Asset Management Contract by Royal Commission for Jubail and Yanbu

Published: 9 Sep 2021

Serco Middle East has announced the award of a prestigious new contract to provide asset management and operational transformation services to the entire City of Jubail in Saudi Arabia and acquire compliance/accreditation with Mashroat.

The new agreement between Royal Commission for Jubail and Yanbu and Serco Middle East will see Serco deliver consultancy work for these new services, including the policies, procedures and implementation of an Enterprise Asset Management System. In addition, Serco will also deliver a White Paper Smart-Sustainable-Digital-City Strategy Report to complement RCJY’s ongoing efforts, to enabling the Royal Commission to achieve a range of Saudi Vision 2030 goals and set the standard for digitisation within the Kingdom.  

Over the 25-month contract, three workstreams consisting of asset management and operational transformation experts will work in parallel to help implement advanced ways of working, whilst leveraging international best practices to enhance the way the City of Jubail is operated.

The office of the Royal Commission for Jubail and Yanbu said about the partnership: “We are very happy to be working with Serco to deliver this pivotal project within the city of Jubail. The Royal Commission for Jubail, Yanbu and Serco share similar values in the ways that we work together and we recognise their expertise in the field of operational transformation and enterprise asset management implementation. It is their expertise that has led us to select Serco as the right partner to help us achieve transformation and align Jubail to the Vision 2030 goals of the Kingdom.”

Mona Althagafi, KSA Country Director, Serco Middle East, commented: “This new partnership with the Royal Commission for Jubail and Yanbu represents a monumental and early step in delivering on our strategy for 2021. By leveraging our expertise in focus areas such as digital asset management, we uniquely position ourselves within the market with a key value proposition, one that has been recognised by the Royal Commission for Jubail and Yanbu. As a public services company, this partnership plays to our strengths and I am confident that our team of local experts can bring the latest standards, policies, procedures and technologies to Jubail and transform the city.”

Paul Bogan, Chief Digital Officer at Serco Middle East added: “Since joining the business in late 2019 I have been working together with my team at Serco to develop skillsets and service offerings that differentiate us from the market, enabling us to offer services to our clients that our competitors in the region cannot. This partnership with the Royal Commission for Jubail and Yanbu represents a key opportunity for us to now show the region just what we can do and I look forward to working closely with them to achieve their vision.”

Serco Middle East is a global public services company that provides international expertise on a local scale. As part of their divisional strategy, a focus on asset management and operational transformation is spearheaded by a team of experts in technology and digitisation. With reach-back into their entities throughout the UK and Europe, the USA and in the Asia Pacific region, Serco has the strength to leverage knowledge and expertise on an international scale.