Serco’s improves the lives of citizens and residents through our provision of enhanced digital asset management and operations of key properties across the region.
We enhance our client’s capability to deliver their core services. Serco manages and operates a multitude of properties, including universities, financial institutions and retail facilities, delivering optimised services and supporting our clients’ visions.
Fire and Rescue Services
We improve citizen and resident safety through fire and rescue consultancy, training and operations
Asset Management
Our end to end integrated solution can transform the operations and maintenance of your assets to deliver higher levels of performance.
Facilities Management
We maintain and operate businesses, malls and residential communities across the Middle East
Workforce Management
We ensure the right people are in the right place, at the right time and with the right skillset to deliver optimised service excellence to our clients and their customers.
Nationalisation
We understand the importance of the government visions of the countries in which we work and we are dedicated to developing nationals into future leaders.
Customer Experience
We help organisations to design, transform and deliver experiences that make their customers happy
Case Studies
Middle East Perspectives
Wed 01 Feb, 2023
Public opinion supports the pace of change in the Kingdom of Saudi Arabia – Serco Institute research confirms
Read article
Fri 20 Jan, 2023
2023 Predictions
We see the continued shift towards outsourcing being a major priority for governments and entities across the region...Read article
Tue 01 Nov, 2022
Transforming customer experience in Airports
We can see that the airport sector in particular, has embraced a whole new set of values and approach to customer experience, which many leading airports across the world are now embracing as they look to reshape and enhance the experience for air travellers
Read article
Wed 01 Feb, 2023
Public opinion supports the pace of change in the Kingdom of Saudi Arabia – Serco Institute research confirms
Read article
Fri 20 Jan, 2023
2023 Predictions
We see the continued shift towards outsourcing being a major priority for governments and entities across the region...Read article
Tue 01 Nov, 2022
Transforming customer experience in Airports
We can see that the airport sector in particular, has embraced a whole new set of values and approach to customer experience, which many leading airports across the world are now embracing as they look to reshape and enhance the experience for air travellers
Read article