Serco’s improves the lives of citizens and residents through our provision of enhanced digital asset management and operations of key properties across the region.
We enhance our client’s capability to deliver their core services. Serco manages and operates a multitude of properties, including universities, financial institutions and retail facilities, delivering optimised services and supporting our clients’ visions.
Fire and Rescue Services
We improve citizen and resident safety through fire and rescue consultancy, training and operations
Asset Management
Our end to end integrated solution can transform the operations and maintenance of your assets to deliver higher levels of performance.
Facilities Management
We maintain and operate businesses, malls and residential communities across the Middle East
Workforce Management
We ensure the right people are in the right place, at the right time and with the right skillset to deliver optimised service excellence to our clients and their customers.
Nationalisation
We understand the importance of the government visions of the countries in which we work and we are dedicated to developing nationals into future leaders.
Customer Experience
We help organisations to design, transform and deliver experiences that make their customers happy
Case Studies
Middle East Perspectives
Thu 15 May, 2025
Equipping Tomorrow’s Responders: Rethinking Firefighter Training for Saudi’s Smart Cities
We often speak about Saudi Arabia’s giga projects as symbols of the future...Read article
Mon 12 May, 2025
Why People, Not Planes, Hold the Key to Saudi’s Aviation Future
Whilst the headlines may focus on gleaming terminals, multi-billion projects and record-breaking passenger targets, the true transformation in Saudi’s aviation sector is unfolding behind the scenes...Read article
Wed 26 Mar, 2025
Transforming Passenger Experience in Saudi Arabia’s Transport Sector: A New Era of Service Excellence
The future of transportation is about more than just moving from one place to another; it's about the entire experience along the way...Read article
Thu 15 May, 2025
Equipping Tomorrow’s Responders: Rethinking Firefighter Training for Saudi’s Smart Cities
We often speak about Saudi Arabia’s giga projects as symbols of the future...Read article
Mon 12 May, 2025
Why People, Not Planes, Hold the Key to Saudi’s Aviation Future
Whilst the headlines may focus on gleaming terminals, multi-billion projects and record-breaking passenger targets, the true transformation in Saudi’s aviation sector is unfolding behind the scenes...Read article
Wed 26 Mar, 2025
Transforming Passenger Experience in Saudi Arabia’s Transport Sector: A New Era of Service Excellence
The future of transportation is about more than just moving from one place to another; it's about the entire experience along the way...Read article