Our comprehensive fire and rescue service solution provides our clients with trained and experienced personnel as well as the latest vehicles and equipment.
Having won awards across the world for our International Fire Training Centre we bring best practice, global standards and new techniques to the Middle East.
We design training solutions and packages that work for our clients. Our dynamic approach to training allows us to provide an accredited and certified fire and rescue workforce either through use of Serco’s own training facilities, at our IFTC in the UK, here in the Middle East or at client facilities.
Case Studies
Middle East Perspectives
Tue 01 Nov, 2022
Transforming customer experience in Airports
We can see that the airport sector in particular, has embraced a whole new set of values and approach to customer experience, which many leading airports across the world are now embracing as they look to reshape and enhance the experience for air travellers
Read article
Fri 09 Sep, 2022
Why take the risk? Privatise your fire and rescue services
Organisations should not be willing to take a considerable risk by in-sourcing a critical service like fire and rescue. Learn more about the benefits of outsourcing this service…
Read article
Tue 16 Aug, 2022
TL Human-Tech collaboration: Higher quality services at lower cost
Many public and private-sector companies still rely on contact centres as the primary method of communication between businesses and customers.Read article
Tue 01 Nov, 2022
Transforming customer experience in Airports
We can see that the airport sector in particular, has embraced a whole new set of values and approach to customer experience, which many leading airports across the world are now embracing as they look to reshape and enhance the experience for air travellers
Read article
Fri 09 Sep, 2022
Why take the risk? Privatise your fire and rescue services
Organisations should not be willing to take a considerable risk by in-sourcing a critical service like fire and rescue. Learn more about the benefits of outsourcing this service…
Read article
Tue 16 Aug, 2022
TL Human-Tech collaboration: Higher quality services at lower cost
Many public and private-sector companies still rely on contact centres as the primary method of communication between businesses and customers.Read article