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Justice and Immigration Enhancing the security of the nations within which we work.

Serco’s global capabilities extend across border protection, immigration secure detention, prisoner escort and case management which, when combined, enhance the security of the nations within which we work. We have ambitions to support the delivery of core justice and immigration services in partnership with ministries and law enforcement bodies in the Middle East.


Serco’s ability to support government judicial systems is enhanced by our wider competences across technology and innovation, facilities management and complex case management.

Serco’s global Centre of Excellence for justice bolsters our capability, enabling us to remain at the forefront of leading-edge technology and initiatives to support regional justice systems.

Services include:

- Prison services

- Electronic tagging

- Secure logistics

- Re-integration of offenders

- Digital transformation

- Complex case management

- Facilities Management


Serco supports international governments to operate detailed visa processes supported by border control forces that ensure an optimal approach to immigration.

We have global capability and experience in the delivery of comprehensive immigration services and enable a streamlined yet rigid approach to border control and immigration.  

Services include:

- Border protection

- Immigration secure detention

- Prisoner escort

- Case management 

- Digital transformation

What we do

Asset Management

Our end to end integrated solution can transform the operations and maintenance of your assets to deliver higher levels of performance.

Fire and Rescue Services

We improve citizen and resident safety through fire and rescue consultancy, training and operations

Facilities Management

We maintain and operate businesses, malls and residential communities across the Middle East

Workforce Management

We ensure the right people are in the right place, at the right time and with the right skillset to deliver optimised service excellence to our clients and their customers.


We understand the importance of the government visions of the countries in which we work and we are dedicated to developing nationals into future leaders.

Customer Experience

We help organisations to design, transform and deliver experiences that make their customers happy

Middle East Perspectives