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Facilities Management We maintain and operate businesses, malls and residential communities across the Middle East

We reduce costs, introduce efficiencies and optimise asset lifecycles, CAPEX and OPEX for our clients whilst improving the user experience.

As a provider of total facilities management services, Serco is continually pursuing the latest technology and innovation to bring lower cost and improve service quality for our clients and their customers.

Our total facilities management approach

– Managing agent services including procurement, assessment and performance management of service providers
– Preventative and reactive maintenance
– Specialist systems maintenance
– Lifecycle modelling, planning and maintenance implementation
– Helpdesk
– Computer-aided facilities management (CAFM)
– Cleaning
– Security and access control
– Landscaping
– Pest control
– Waste management
– Energy and utilities management
– Property management
– Customer experience transformation
– Reception, concierge and administration
– Car park management and operations
– Environmental management
– Health and safety management
– Project works

Middle East Perspectives