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Air Navigation Services

The only significant non-government provider of aviation services in the world, we enable our customers to develop world-class air traffic control.

Air Navigation Services

Serco is the only significant non-government provider of air navigation services in the world, delivering air traffic control for both small regional airports and the largest commercial air hub on the globe.

We provide a range of critical air navigation services and build domestic air traffic control capacity to support air traffic growth in partnership with our aviation customers. We are the only commercial provider to encompass the three disciplines of tower operations, approach control, and en-route centres.

Serco enables our customers to develop a world-class team of air traffic controllers and continually updates their skills to keep up with the latest technologies and international standards. We consistently exceed critical metrics including capacity growth, runway throughput, safety, program delivery, and people development.

Our capability is extensive and includes:

  • Air traffic control
  • Air traffic engineering
  • Safety, training, and simulation
  • Strategic planning, and program management
  • Meteorological services
  • IT services
  • Aeronautical information management
  • Communication, navigation, and surveillance/air traffic management (CNS/ATM)

Key Facts

  • Serco provides a range of critical air navigation services for Dubai International Airport, serving 70 million passengers annually and over 125 international airlines.
  • We commissioned CAT IIIB operations on closely spaced parallel runways.
  • We commissioned electronic flight progress strips at Dubai and Al Maktoum International Airport air traffic control towers.
  • Traffic is expected to double at Dubai over the next five years, requiring close coordination among the four international airports in the vicinity.
  • Our relationship has expanded to the new Al Maktoum International Airport, which will add an additional five parallel runways with the capability of handling 120 million additional passengers.
  • We introduced Reduced Vertical Separation Minima across Iraqi airspace, increasing airway throughput.
  • We designed and commissioned a state-of-the-art 360-degree air traffic control simulation tower that has won international recognition.
  • We maintain over 80,000 assets at Dubai Airport Terminals 1, 2 and Cargo facilities.

Contact us for further information on Serco’s Transport services: