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International Airport in the Kingdom of Saudi Arabia

Kingdom of Saudi Arabia

Serco operated a contract to provide fire and rescue services (FRS) with scope encompassing a dual-runway international airport and its operating structures.

The fire and rescue services comprised over 100 operational and support staff, the management of 4 operational fire stations, and 20 specialized fire vehicles. The fire and rescue service had a proven track record of handling thousands of incidents across a range of categories each year. Serco's team at the airport was made up of a multitude of different nationalities, wherein a large majority were Saudi nationals at over 40% of the total workforce.

Serco provided a range of services for the airport, including:

  • Aircraft rescue and firefighting (ARFF)
  • Structural rescue and firefighting (SRFF)
  • Fire safety, prevention, and planning
  • Emergency medical response (EMR)
  • Watchroom, incident command, and control capability
  • Internal training and maintenance of competence scheme
  • Equipment support and inspection regime
  • Facilities management of fire stations

As part of our service for the airport, Serco had plans in place to be the first NFPA fully compliant aviation fire service in KSA. Upon implementation of the required qualification by the Kingdom's airport regulator, the General Authority of Civil Aviation (GACA), an extensive training plan was in place to facilitate all staff attending accredited external training without impacting the operational service provision. By the end of this plan, all operational staff would have been compliant firefighting professionals, achieving the required NFPA standards/certification in line with GACA regulations.