Competition and antitrust toolbox

Our policies, procedures and other resources

Group policies are available on our website and can be viewed here.

These policies and supporting procedures form the Serco Management System (SMS). The SMS sets out for each policy area requirements by role so you can understand what is expected of you. It also provides supporting procedures and related documents. 

Access to these documents is for Serco colleagues only and you will need to log into myserco to access them. If you have problems accessing them, please request a copy from your manager.

You can access the following here:

• Group Policy Statement

  • Business Conduct & Ethics

• Procedure

  • Incident Reporting

  • Organisational Conflict of Interest

  • Personal Conflict of Interest

• Guidance 

  • How to review and approve a conflict of interest (People manager)

  • Managing personal conflicts of interest

Definitions

Competition and Antitrust laws exist to stop any attempt to restrict free and fair competition, such as price-fixing. Many countries apply these laws both inside and outside their borders, so their scope is international. It can be a criminal offence to violate these laws, involving severe penalties - including prison for individuals and heavy fines for companies.

If you're a manager

• Make sure that the requirements of competition and anti-trust law are properly understood by colleagues, contractors, and consultants by providing appropriate documentation, communication and training, with tailored programmes for specific groups – particularly those who are ‘high risk’, for example working in business development, bidding, procurement.

• Check that the proper processes are being carried out and that no one has broken any law or failed to follow our policies – either deliberately or by accident.

• Check that information provided in bids and contract negotiations are truthful and accurate and has been obtained lawfully (including when in copy of emails).

• Only make use of business information obtained via legitimate channels.

• Only conduct our business based on our own, independent decisions – and do not make use of information acquired illegitimately or that you should not possess.