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Money laundering toolbox


Our policies, procedures and other resources

Group policies are available on our website and can be viewed here.

These policies and supporting procedures form the Serco Management System (SMS). The SMS sets out for each policy area requirements by role so you can understand what is expected of you. It also provides supporting procedures and related documents. 

Access to these documents is for Serco colleagues only and you will need to log into myserco to access them. If you have problems accessing them, please request a copy from your manager.

You can access the following here:

  • Group Policy Statement

    • Business Conduct & Ethics

  • Procedure

    • Incident Reporting

Also review the following here:

  • Group Policy Statement

    • Finance

  • Function policy

    • Finance

    • Financial Model Review

You can also review our Global Finance Resource Library which provides resources and materials to support our global finance community. Here you will find user guides, manuals, policies and procedures, training materials, forms and general information.


Anti-money laundering (AML) 
This refers to the laws, regulations and procedures that are designed to prevent criminals from disguising illegally obtained funds as legitimate income. 

Though anti-money laundering laws cover a limited range of transactions and criminal behaviour, their implications are far-reaching. 

AML laws and regulations target criminal activities including market manipulation, trade in illegal goods, corruption of public funds and tax evasion, as well as the methods used to conceal these crimes and the money derived from them.

If you're a manager

  • Ensure all books and records are accurate.

  • Follow all controls to ensure all our records, reports, invoices and payments are correct and meet our commercial, legal and regulatory requirements.

  • Be vigilant for the signs of potential money laundering.

  • Only do business with customers and third-parties involved in legitimate business activities, and ensure all funds and payments are from legitimate sources.

  • Ensure third party due diligence is periodically reviewed.

  • If in any doubt raise the matter at once to our Divisional Ethics & Compliance Lead or Legal Department.

Raise a concern

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What happens if we don't follow mycode?

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Speak Up

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Bribery and corruption

We never take or offer any kind of bribe.

Gifts and hospitality

We always check before giving or receiving any gift or hospitality.

Conflicts of interest

We always declare any potential conflict of interest. If we’re not sure, we ask.

Working with communities

We support and respect the communities we work among.

Political activities and payments

We keep our relationships with government honest.

Competition and antitrust

We always compete fairly and openly.

Working with others

We deal fairly and honestly with suppliers, strategic partners and agents, and expect the same of them.

Trade sanctions and export controls

We take care to know and follow the rules.

Accurate records, reporting and accounting

We always maintain accurate records, reports and accounts.

Tax evasion

We never do it, or help anyone else to.

Insider trading

Never use inside information for insider trading – it’s a serious crime.