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Tax evasion toolbox


Our policies, standards and other resources

We have more in-depth Group policies, standards and guidance covering different aspects of personal information. You can find links to them here.

In addition, there may be specific policies and procedures that apply where you work. Your manager can tell you about these. If you are unsure then ask your manager.

(Please note: some of our resources are only available to Serco employees. In this case, you’ll need to log in to MySerco to access them. If you have problems accessing them, please request a copy from your manager.)

Business Conduct and Ethics
One page statement defining Serco’s commitment to operating with integrity.

One page statement defining Serco’s commitment to understand the financial implications of our actions and manage financial risks to protect the future of the company.

Understand what is expected of you here.

Group Procedure – Raising a Concern
Provides guidance on how to raise a concern.

Group Procedure – Incident and Fraud Reporting and Management
Provides a framework for the reporting of incidents.

Global Finance Resource Library
Resources and materials to support our global finance community. Here you will find user guides, manuals, policies and procedures, training materials, forms and general information.

Manual – Third Party Due Diligence
Processes to be followed to ensure ethical compliance due diligence in the selection and review of third-parties.

Tax Strategy
An overview of our approach to the control and management of tax.


Deliberately and dishonestly trying to cheat the public revenue or fraudulently evading Tax authorities. It’s a criminal offence.

Avoiding paying tax in any foreign country in a way that is against the law of that country. As with any form of tax evasion, it involves deliberately and dishonestly setting out to defraud a country’s tax system. It’s a criminal offence.

Knowingly being involved in the fraudulent evasion of tax (whether UK tax or tax in a foreign country) by another person. It includes aiding, abetting, counselling or procuring the commission of that offence. 

If it’s done deliberately and dishonestly, it’s criminal offence.

If you're a manager

  • Ensure all books and records are accurate.  Never falsify records, misrepresent facts or evade the payment of taxes.

  • Follow all controls to ensure all our records, reports and invoices are correct and meet our commercial, legal and regulatory requirements.

  • Seek advice should there be any questions around the payment of taxes directly or through goods and services.

  • Never knowingly become involved in the fraudulent evasion of taxes directly or through another person.

Raise a concern

Learn more

What happens if we don't follow mycode?

Learn more

Speak Up

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Bribery and corruption

We never take or offer any kind of bribe.

Gifts and hospitality

We always check before giving or receiving any gift or hospitality.

Conflicts of interest

We always declare any potential conflict of interest. If we’re not sure, we ask.

Working with communities

We support and respect the communities we work among.

Political activities and payments

We keep our relationships with government honest.

Competition and antitrust

We always compete fairly and openly.

Working with others

We deal fairly and honestly with suppliers, strategic partners and agents, and expect the same of them.

Trade sanctions and export controls

We take care to know and follow the rules.

Accurate records, reporting and accounting

We always maintain accurate records, reports and accounts.

Money laundering

We will not take part in any money laundering activity, and do all we can to stop it.

Insider trading

Never use inside information for insider trading – it’s a serious crime.