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Trade sanctions and export controls toolbox


Our policies, standards and other resources

We have more in-depth Group policies, standards and guidance covering different aspects of confidential information. You can find links to them here.

In addition, there may be specific policies and procedures that apply where you work. Your manager can tell you about these. If you are unsure then always ask your manager.

(Please note: some of our resources are only available to Serco employees. In this case, you’ll need to log in to MySerco to access them. If you have problems accessing them, please request a copy from your manager.)

SMS-PS-BC Business Conduct and Ethics
One page statement defining Serco’s commitment to operating with integrity and respecting human rights.

SMS-GS-BC2 Business Conduct and Ethics
Sets out the expected standards for individual and corporate behaviour in our business.

SMS-GSOP-BC2-4 Export Control
Details requirements for effective systems of export control compliance.


A boycott is an alternative economic sanction through an act of nonviolent, voluntary and intentional abstention from trading with a person, organisation, or country as an expression of protest, usually for moral, social, political, or environmental reasons. The purpose of a boycott to indicate a moral outrage, to try to compel the target to alter an objectionable behaviour.

Another form of trade restriction is export controls. Export Controls regulate the export of goods, services, software and technology, which could potentially be useful for purposes that are contrary or harmful to the interest of the exporting country. This includes various goods with a military potential, cryptography, currency, and precious stones or metals. These items are considered to be ‘controlled’ and require exporters to apply for a license to a local government department.

Economic sanctions are commercial and financial penalties – including embargoes - applied by one or more countries against a targeted self-governing state, group, or individual. They are usually imposed for one of two reasons: either the self-governing state, group, or individual is a perceived threat (such as nuclear or terrorism) to the security of a nation, or a sanctioned country treats its citizens unfairly and is guilty of human rights violations.

If you're a manager

  • Ensure that any risks associated with export controls and associated regulations are assessed and where appropriate procedures established to ensure regulatory compliance.

Raise a concern

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What happens if we don't follow mycode?

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Bribery and corruption

We never take or offer any kind of bribe.

Gifts and hospitality

We always check before giving or receiving any gift or hospitality.

Conflicts of interest

We always declare any potential conflict of interest. If we’re not sure, we ask.

Working with communities

We support and respect the communities we work among.

Political activities and payments

We keep our relationships with government honest.

Competition and antitrust

We always compete fairly and openly.

Working with others

We deal fairly and honestly with suppliers, strategic partners and agents, and expect the same of them.

Accurate records, reporting and accounting

We always maintain accurate records, reports and accounts.

Tax evasion

We never do it, or help anyone else to.

Money laundering

We will not take part in any money laundering activity, and do all we can to stop it.

Insider trading

Never use inside information for insider trading – it’s a serious crime.