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Hiring government officials and competitor employees toolbox


Our policies, standards and other resources

We have more in-depth Group policies and standards covering the subject of hiring government officials and competitor employees. You can find links to them here.

In addition, there may be specific policies and procedures that apply where you work. Your manager can tell you about these. If you are unsure then ask your manager.

(Please note: some of our resources are only available to Serco employees. In this case, you’ll need to log in to MySerco to access them. If you have problems accessing them, please request a copy from your manager.) 

Business Conduct and Ethics
One page statement defining Serco’s commitment to operating with integrity.

SMS-GS-BC2 Business Conduct and Ethics
Sets out the expected standards for individual and corporate behaviour in our business.

Group Procedure - Organisational Conflict of interest
Details guidance and procedures for identifying, evaluating, managing and resolving organisational conflicts of interests of Serco and of Serco’s third-parties.

Group Procedure - Personal Conflict of interest
Sets out the procedure to be followed for the declaration of personal conflicts of interest and provides guidance for identifying, managing and resolving personal conflicts.

If you're a manager

  • Make sure and check that everyone on your team understands and follows all local rules and regulations regarding the direct employment of anyone from the governments we work with or from clients or competitors.

  • It’s the same for conflicts of interest. Everyone needs to understand where potential conflicts can arise and declare them if they think they may exist.

  • Your job is to check they do and manage and monitor any conflicts that are declare.

  • It’s also important that you make sure any knowledge an individual brings to a project or bid that you are involved in does not create an unfair advantage.

Raise a concern

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What happens if we don't follow mycode?

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Speak Up

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Staying safe, keeping well

Our vision is Zero Harm – no one harmed by the work we do.

Respecting our differences

Creating a workplace where everyone matters.

Respecting human rights and preventing modern slavery

We respect and protect everyone’s rights and dignity.

Fair treatment

We treat each other fairly and provide equal opportunities.

Coming to work free from substance abuse

We always come to work in a fit state to do our job.

No bullying, harassment or violence

We never bully, intimidate or act violently.

Looking after our environment and climate

We are committed to addressing the environmental and climate emergencies.