Wellbeing

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Wellbeing

Our colleagues regularly navigate tough and complex challenges in their work. Safeguarding them and those they serve, along with the families who depend on both, is a responsibility we take seriously.

We define ‘wellbeing’ as having strong relationships - inside and outside of work - providing colleagues with good work that is interesting and for which they are rewarded appropriately, an environment where we promote physical and psychological good health and provide early intervention and proactive support. Highlights include:

Continued work to achieve ISO 45003 accreditation for robust management of psychosocial risks in the workplace, with certification now held for specific contracts in the UK and Middle East.

Retained our Tier 1 ranking in the CCLA Corporate Mental Health Benchmark, an independent assessment of how listed companies approach and manage workplace mental health. We are one of only two participating employers in the CCLA UK100 to retain this ranking for a fourth consecutive year.

Regional wellbeing programmes and employee assistance programmes, alongside peer support networks such as our Divisional wellbeing ally networks.

Regular awareness campaigns, including the ‘make it personal’ campaign, highlight the training and support available to colleagues.

To strengthen manager capability to support colleague mental health, we have redesigned our psychological health and safety training. We have also introduced a bespoke License to Lead training module on leading for wellbeing and psychological first aid.

Find out more on our dedicated Safe, healthy and thriving colleagues page.

Case study

To deepen our understanding of colleagues’ experiences of psychological safety, this year we partnered with Sheffield University in the UK to explore leading approaches to psychological safety and trauma risk.

This collaboration supports a working group now trialling interventions such as reflective rounds and enhanced trauma support pathways in high-risk settings.