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At Serco, health and wellbeing matters - always Safe, healthy and thriving colleagues

We recognise that the mental, physical and social health and wellbeing of our people is vital to the success of our business and that of our colleagues. We are committed to positively influencing their wellbeing and creating work environments where they have good health and the opportunity to thrive.

The Serco wellbeing value proposition

At Serco, our colleague wellbeing offer isn’t about ticking boxes, we want to deliver a meaningful difference to our people, that’s why we structure our approach around a value proposition across 4 key areas of impact.

Everyone has opportunities to improve their life

Everyone has ease & equality of access to things they need

Everyone has a community of support around things that matter to them

People and processes that care about everyone as a person

Our people stories

Making an impact

We closely monitor our performance across the colleague wellbeing agenda to ensure we are making an impact where it matters.

We report this data to our Board via our Corporate Responsibility Committee to ensure they have oversight and input.

Some key highlights from 2021-22 include:


Viewpoint wellbeing score
0 %
Managers trained in mental health awareness
Wellbeing allies
Wellbeing App downloads
Colleagues supported via our EAP
£ 0
People Fund grants

We’re always looking for new ways to measure our work in this area and through 2022-23 we’ll be bringing in more figures around health assessments, mental health support and our social value impact to demonstrate the growing difference we’re making at Serco.

Benchmarking ourselves for best practice

We don’t believe in marking our own homework so have sought to measure ourselves against a host of industry recognised standards to demonstrate our commitment to your health & wellbeing and identify opportunities for us to go further.

 Corporate Mental Health Benchmark logo

Corporate Mental Health Benchmark

The CCLA corporate mental health benchmark measures us against the other top 100 companies based in the UK. We’re thrilled to be 1 of only 3 that are ranked in Tier 1.

The Mental Health at work commitment logo

The Mental Health at Work Commitment

The mental health at work commitment is based on the Farmer Stevenson Report and is considered best practice for workplace wellbeing. We are signed up to the commitment and audit ourselves against it annually.

Workplace wellbeing Index logo 2021 2022

Workplace Wellbeing Index 2021/22

To ensure our colleagues are fully involved in the wellbeing agenda we use the Mind Workplace Wellbeing Index to measure our impact against other organisations. We’re delighted to have achieved a silver award.

ISO 45003 logo

ISO 45003

ISO 45003 is the accreditation for management of Psychosocial Risks in the workplace. We’re proud to be the first global organisation to achieve this standard.

Find out more

To find out more about our health & wellbeing work, along with other related areas you can navigate via the links below:

About our people...