We manage urban transit systems that help cities to improve the social and economic lives of communities.
Serco provides rail services to public and private transport authorities, spanning the entire lifecycle. From design and build through to operation and maintenance, we put the customer experience first.
Case studies
Middle East Perspectives
Wed 24 May, 2023
Setting up a Mobility Service for Success in the Kingdom of Saudi Arabia
As Serco is awarded the mobility services contract for Red Sea Global, Serco Middle East’s Operations Director for Transport Samantha Rowles and Director of ExperienceLab and Innovation Rena Baba explain the critical elements required to ensure successful operations and a world-class customer experience.Read article
Read Time 5 mins
Thu 04 May, 2023
Public support for a pivot to tourism:
Research from Serco Institute confirms Saudi residents believe hospitality and tourism is the route to success for the KingdomRead article
Read Time 5 minutes
Wed 01 Feb, 2023
Public opinion supports the pace of change in the Kingdom of Saudi Arabia – Serco Institute research confirms
Read article
Read Time 5 minutes
Wed 24 May, 2023
Setting up a Mobility Service for Success in the Kingdom of Saudi Arabia
As Serco is awarded the mobility services contract for Red Sea Global, Serco Middle East’s Operations Director for Transport Samantha Rowles and Director of ExperienceLab and Innovation Rena Baba explain the critical elements required to ensure successful operations and a world-class customer experience.Read article
Read Time 5 mins
Thu 04 May, 2023
Public support for a pivot to tourism:
Research from Serco Institute confirms Saudi residents believe hospitality and tourism is the route to success for the KingdomRead article
Read Time 5 minutes
Wed 01 Feb, 2023
Public opinion supports the pace of change in the Kingdom of Saudi Arabia – Serco Institute research confirms
Read article
Read Time 5 minutes