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As the partner of choice to governments globally, we deliver on a range of Environmental, Social and Governance (ESG) commitments where we can contribute to delivering public impact to:

  • governments around the world, by supporting them to achieve their desired outcomes;

  • local communities, through economic development;

  • the planet, by committing to, among other things, achieving Net Zero emissions by 2050;

  • our colleagues, through offering a safe and rewarding work environment; and

  • our shareholders, by realising financial opportunities.

Our purpose is to ‘impact a better future’. That’s why we are committed to measuring what matters: the positive impact we make to People, Place and Planet. We also provide complete transparency on our approach to governance, which is fundamental to managing risk and running our business in a responsible way.


We are on track to achieve our target of 22% of Scope 1 & 2 carbon emissions by 2025 and are committed to addressing environmental and climate emergencies and
supporting the net-zero carbon ambitions of our clients and wider society.

reduction in Scope 1 & 2 carbon emissions (2017 – 2022)
reduction in carbon emissions per employee down (2017-2021)

Our impact stories

UN Sustainable Development Goals

Serco Asia Pacific recognises the UN Sustainable Development Goals (SDGs) as the blueprint to achieve a better and more sustainable future for all. Serco’s approach to sustainability aligns to the UN SDGs, and we have identified seven SDGs where we are best placed to make the greatest impact.

These are supported by our commitments across our pillars: People, Community, Environment and Governance. We work hard to make a positive impact every day.

UN Sustainable Development Goal icons 3, 5, 8, 10, 12, 13 and 17

Our reports

Our global impact

Find out more about Serco's global sustainability initatives and impact.

Serco People Report

Find out how our people are making a difference every day around the globe.

Gender Pay Gap Report

Learn about our progress with reducing our gender pay gap.