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Our Impact

We deliver services that Asia Pacific communities rely upon. We work as one team, united by our goal to create a positive impact every day.


We work hard to be a true part of the communities we operate in.


We put people and their well-being first, so they can create a positive impact through their work everyday.


We respect our planet and minimise environmental impact across our business operations.


We lead with good governance to support better outcomes for people, our community and the future of Australia.


We are on track to achieve our target of 22% of Scope 1 & 2 carbon emissions by 2025 and are committed to addressing environmental and climate emergencies and
supporting the net-zero carbon ambitions of our clients and wider society.

reduction in Scope 1 & 2 carbon emissions (2017 – 2022)
reduction in carbon emissions per employee down (2017-2021)

Our impact stories

UN Sustainable Development Goals

Serco Asia Pacific recognises the UN Sustainable Development Goals (SDGs) as the blueprint to achieve a better and more sustainable future for all. Serco’s approach to sustainability aligns to the UN SDGs, and we have identified seven SDGs where we are best placed to make the greatest impact.

These are supported by our commitments across our pillars: People, Community, Environment and Governance. We work hard to make a positive impact every day.

UN Sustainable Development Goal icons 3, 5, 8, 10, 12, 13 and 17

Our reports

Our global impact

Find out more about Serco's global sustainability initatives and impact.

Serco People Report

Find out how our people are making a difference every day around the globe.

Gender Pay Gap Report

Learn about our progress with reducing our gender pay gap.