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Integrated Operational Support

Serco provides integrated and cost-effective support to military operations in the home base to enable delivery of the Whole Force, with proven specialist facilities management and service integration capabilities.

As the primary provider of support to the Royal Air Force in the UK, we have a broad array of specialist capabilities that, combined with commercial innovation and productivity enhancement, deliver market leading integrated operational solutions. Operating around the clock, we survey airspace for the deterrence and detection of ballistic missile launches.

– Visiting aircraft handling/RAMP
– Aircraft and ground mechanical support
– Space surveillance
– Transport operations
– Logistics and supply
– Fuels and lubricants supply
– Aircraft refuelling
– Administrative services
– Security

Technical Support Services

We provide technical support services to many of the original equipment manufacturers (OEMs) to help keep helicopters, fighters, transport and training aircraft in the air, as well as direct regulated technical services for a variety of training and support aircraft types.

In the UK we enhance the productivity and effectiveness of Merlin helicopter Depth Pulse lines, providing services to Tornado, Typhoon, Chinook and Hercules engines. We carry out high-level diagnostic tests on weapons and electronic warfare equipment and provide surface finish services to the aviation sector and most of the UK military’s aircraft, including the Red Arrows.

– Military approved engineering
– Platform support
– Space surveillance
– Aircraft maintenance
– Engine maintenance and testing
– Surface finish
– Training services

Fire Rescue Services

Our comprehensive fire and rescue service solution provides our clients with trained and experienced personnel as well as the latest vehicles and equipment. We design training solutions and packages that work for our clients. Our dynamic approach to training allows us to provide an accredited and certified fire and rescue workforce either through use of Serco’s own training facilities, at our IFTC in the UK, here in the Middle East or at client facilities. – Structural rescue and firefighting service – Medical response – Fire station maintenance and operations – Fire station administration – Incident command and control – Equipment support and inspection – Certified training

Air Traffic Control

We have been operating the air traffic control in Sharjah and Bahrain since 1947. Serco is the only significant non-government provider of air navigation services in the world and is the only commercial provider to encompass the three disciplines of tower operations, approach control, and en-route centres to ensure 24/7operations. We consistently exceed critical metrics including capacity growth, runway throughput, safety, program delivery, and people development. – Air traffic control – Air traffic engineering – Airfield management – Habitat and wildlife management – Estate management

Find out about our other capabilities within defence

Learn more about our defence capabilities

Contact Daniel MacGregor

M: +971 (0)50 457 1230
E: [email protected]


Alternatively contact one of our offices directly
UAE: +971 (0) 4 417 3000   /   KSA: +966 (0) 11 275 3630

Daniel MacGregor Serco Middle East