Serco supports international and regional airports to provide safe and efficient services to civilian, commercial and military entities, with passenger experience a top priority.
With global and local experience across multiple services from facilities and asset management to air traffic control to user centred design for new or upgraded airports, clients can benefit from multiple service packages or our total airport management solution to optimise and improve airport operations.
Case studies
Middle East Perspectives
Wed 24 May, 2023
Setting up a Mobility Service for Success in the Kingdom of Saudi Arabia
As Serco is awarded the mobility services contract for Red Sea Global, Serco Middle East’s Operations Director for Transport Samantha Rowles and Director of ExperienceLab and Innovation Rena Baba explain the critical elements required to ensure successful operations and a world-class customer experience.Read article
Read Time 5 mins
Thu 04 May, 2023
Public support for a pivot to tourism:
Research from Serco Institute confirms Saudi residents believe hospitality and tourism is the route to success for the KingdomRead article
Read Time 5 minutes
Wed 01 Feb, 2023
Public opinion supports the pace of change in the Kingdom of Saudi Arabia – Serco Institute research confirms
Read article
Read Time 5 minutes
Wed 24 May, 2023
Setting up a Mobility Service for Success in the Kingdom of Saudi Arabia
As Serco is awarded the mobility services contract for Red Sea Global, Serco Middle East’s Operations Director for Transport Samantha Rowles and Director of ExperienceLab and Innovation Rena Baba explain the critical elements required to ensure successful operations and a world-class customer experience.Read article
Read Time 5 mins
Thu 04 May, 2023
Public support for a pivot to tourism:
Research from Serco Institute confirms Saudi residents believe hospitality and tourism is the route to success for the KingdomRead article
Read Time 5 minutes
Wed 01 Feb, 2023
Public opinion supports the pace of change in the Kingdom of Saudi Arabia – Serco Institute research confirms
Read article
Read Time 5 minutes