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Accessibility

We want everyone who visits the Serco.com website to feel welcome and find the experience rewarding.

What are we doing?

To help us make the Serco.com website a positive place for everyone, we are using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Serco.com website.

How are we doing?

We're working hard to achieve our goal of Level AA accessibility, and realise there are some areas that still need improving. 

We completed a technical compliance review in May 2020 and have since made some significant technical compliance changes on our website which will greatly improve accessibility, in addition we have now added the Reciteme assistive toolbar on all our pages. 

We run a weekly scan of the website against the WCAG 2.1 standards using Powermapper Sitesort and continue to work on any identified issues. A more detailed statement on this progress will be provided by the end of November 2020.

This accessibility statement was updated on 11th November 2020.