Serco delivers the Health Assessment Advisory Service (HAAS) on behalf of the Department for Work and Pensions (DWP) in South-West and South Central England.
We support customers with health conditions or disabilities through the benefit assessment process. Our registered healthcare professionals provide respectful and sensitive assessments that help the DWP make decisions on benefits.
How we can help you
Clinical
Recruitment, training and support for healthcare professionals to deliver sensitive services.
Innovation
Collaborative innovation to drive transformation within restrictive legislative frameworks.
Care
End-to-end case management support for people with health conditions and disabilities.
Trust
Transparent service provision for vulnerable service users and robust safeguarding systems.
Why Serco?
Integration
Expertise in improving the end-to-end customer journey that delivers the right outcomes and which treats everyone as an individual.
Regulatory
Delivery of complex services in changing and challenging policy environments.
Quality
Developing internal and external auditing processes to support service quality.
Pride
Changing perceptions of service delivery for colleagues and service users to attract the best talent.
Get in touch
If you would like to learn more about HAAS, please drop us a line and a member of our team will be in touch.