Partnering with our Armed Forces to develop the skills they need to tackle evolving threats
From running the Defence Academy of the UK to operating simulators, we equip our Armed Forces and public servants with the skills and knowledge needed to excel in today’s dynamic world.
Our teams deliver services, technology and processes which enable the Ministry of Defence (MoD) to provide world-class training to future military leaders.
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calls answered by the service desk every year
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people trained at UK Defence Academy each year
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IT devices supported annually
Defence Academy of the UK
We make training happen at the Defence Academy, smoothly and sustainably. As proud partners with the Ministry of Defence, Serco has provided first class services, technology and processes which have enabled the MoD to deliver world class training at the UK Defence Academy since 2000.
Our trusted team successfully carries out 28,000 planned preventative maintenance tasks and 9,000 reactive tasks each year to keep Defence Academy buildings operating efficiently. Our bespoke IT solutions and state of the art audio visual services enable training on site or online to suit course needs, with specialist higher education and training provided for 100,000 visitors annually.
We achieve 99.99% IT network availability onsite, manage 4,000 devices and handle approximately 70,000 calls on our service desk each year – supporting our customer to deliver specialised military training.
In addition we project manage the design and build of specialist buildings, including the Defence Cyber Academy, helping neurodiverse students learn in a comfortable setting.
We achieve 99.99% IT network availability onsite, manage 4,000 devices and handle approximately 70,000 calls on our service desk each year – supporting our customer to deliver specialised military training.
In addition we project manage the design and build of specialist buildings, including the Defence Cyber Academy, helping neurodiverse students learn in a comfortable setting.
