Serco provides essential services across the justice system, from the secure and safe operation of prisons, court, and escorting services, to managing the reintegration of ex-offenders into society. We also provide command and control, data analytics, and surveillance services to law enforcement agencies.
We help governments deliver a more effective justice system, at a lower cost, by championing service innovations, applying intelligent systems, employing the best people, and forming partnerships with voluntary organisations to produce the very best service offerings.
By pursuing a rehabilitative approach to justice, with a focus on addressing individual criminogenic needs, all with the key outcome of reducing reoffending, we make offenders less likely to return to the criminal justice system, helping to rebuild lives, reduce demand on governments, and lessen the financial and wider costs of crime to the communities we serve.Read more
Justice in the UK & Europe
Serco manages critical custodial and justice services on behalf of governments in the UK & Europe, including prison management, prisoner escort, and court services, as well as surveillance, secure storage, and command and control support services for law enforcement agencies.
We constantly and systematically look to make change for the better, putting the needs of prisoners and communities at the heart of service design, while working within established policy frameworks and observing complex regulatory, security, and governance requirements.
- We operate six adult prisons with a capacity to hold over 5,400 prisoners, and a fleet of nearly 200 specialist cellular and multi-purpose vehicles to escort on average 24,000 prisoners per month between 67 courts, 24 prisons and 131 police stations.
- We manage HMP Dovegate, HMP & YOI Doncaster, HMP Lowdham Grange, HMP Ashfield and HMP Thameside, under the Ministry of Justice's National Offender Management Service.
- We manage HMP Kilmarnock for the Scottish Prison Service.
- We provide prisoner escorting services to many of the most high profile courts in England and Wales, including the Royal Courts of Justice, the Central Criminal Court (Old Bailey) and Westminster Magistrates' Courts, and are working with the MoJ and HMCTS to reduce the number of people that have to travel to court using innovative Mobile Court Video Services.