Delivering tailored interventions that make a difference for the last 30 years
No other private prison operator self-delivers psychological services at the breadth and scale Serco does. Our in-house psychologists provide unique, evidence-based interventions tailored to each prisoner’s needs, helping them positively change their behaviour. By training staff to do the same, we work together every day to reduce the risk of reoffending.
How we make rehabilitation happen
Serco operates the UK’s only privately run, purpose-built therapeutic facility at HMP Dovegate, with another soon opening at HMP Ashfield. Here, therapy is a 24/7 intervention aimed at breaking the cycle of offending. The majority of prisoners in these communities serve long sentences, and the therapy is designed to help them stop reoffending.
It’s important that we have a real focus on a Rehabilitative Culture in our prisons and we work very hard to support the staff who are working in really challenging areas through staff training, supervision and working together in a multi-disciplinary way to have a really positive impact on prison culture.
Natalie Parrett
Director of Psychological Services

The prisons we run and the services we deliver

Join our team and make a difference
Join a close-knit team that’s proud to drive meaningful change in the lives of prisoners. With Psychological Services, you’ll have the opportunity to work on a wide variety of innovative treatment approaches, with opportunities to grow professionally and make a tangible difference.
*2021 (Swift & Tonkin, unpublished) looked at ‘Reconviction rates of Therapeutic Community Completers, Non-Completers and Non-Starters from 2008 to 2014’. This found that 78.9% of those that did not complete therapy were reconvicted compared to 36.4% of those that completed therapy; suggesting that those who completed the TC were far less likely to re-offend.