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Healthcare

Proudly working in partnership with the NHS for over 25 years, providing generalist health support services, from facilities management to acute patient flow. We are committed to delivering a better environment for patients, visitors and staff, delivering better value, not just in managing our service costs but in enabling the NHS to make better use of clinical resources and ultimately supporting better care.

Delivering a better environment, better value and supporting better care.

Healthcare in the UK & Europe

Serco is trusted to manage vital healthcare services in the UK & Europe. With over two decades of delivering excellent services for the NHS, we have built a strong portfolio of support services. We employ over 8,800 people in various roles, from facilities management and managing estates and assets, to care coordination and clinical support services.

Our intent is to provide better public value from our services than the public sector could provide itself. We achieve this through a relentless focus on delivering our contractual commitments and deliver services that matter for a fair price. The Serco approach is to deliver a better environment, better value, and better care.

Delivering better care is a primary focus for every member of our staff. Our proprietary development programme embeds a culture where all our staff are empowered, motivated and clear about their responsibility to positively impact the healthcare environment. Our services contribute to creating a safe and healing environment that supports clinical outcomes.  Whether it is consistently providing a visibly clean hospital, high quality patient dining menus to aid recovery or the way our staff engage with patients, visitors and Trust staff.

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Highlights

  • Today we provide award winning support services to 18 hospitals across the UK, covering over 10,000 beds and 1.5 million m2 .
  • In the last 15 years we have won over 70 awards for our work with the NHS. We are proud of our track record.
  • Since December 2016, we have successfully transferred 3659 staff into our Health business.

We design services specifically for the NHS.

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Contact us for further information on Serco’s Healthcare services.