Helping to create a safer society and maintain the strength of UK capabilities
From running the Emergency Planning College to delivering a vital service at the International Fire Training Centre, we deliver the knowledge and people to ensure the long-term resilience of UK capabilities.
Emergency Planning College (EPC)
We’re experts in resilience. Working in close partnership with the Cabinet Office since 2010, Serco is the trusted provider of the EPC, the centre of resilience learning and development for the UK. We work with central and local governments, responder organisations, emergency services, and businesses across the world to build, strengthen and rehearse their emergency and crisis management capabilities.
With a unique network of leading experts with in-depth knowledge and experience across sectors, the EPC is the largest and only government endorsed provider of emergency planning training, as well as a specialist provider in crisis management, business continuity, and crowd and event safety, across its advisory, training and exercising services.
We train and exercise over 8,000 people every year, both online and in person at the purpose-built training campus situated at the historic 240-acre Hawkhills estate. We also deliver customised in person learning offsite at customers’ chosen locations, as well as online through our unique virtual classroom and e-learning packages.
Our flagship Lessons Digest thought leadership programme delivered in partnership with the Cabinet Office, provides evidence-based insight to support learning from real life exercises and emergencies. Widely regarded as best practice, it reaches over 80,000 individuals from the global resilience community.
International Fire Training Centre (IFTC)
Serco’s highly skilled team provides world-renowned bespoke aviation and industrial fire training services at our flagship International Fire Training Centre in the UK, as well as at our regional Middle East satellite centre.
As the UK Centre of Excellence, we deliver unique integrated fire resilience training and international advisory services, within regulated customer environments.
Prospectus courses run regularly, and training can be tailored to suit any customer need – from basic fire awareness to specialised incident command for airports, marine, industrial and offshore sectors.
Thousands of delegates from over 20 countries from across the world attend IFTC each year. The 10-acre site provides a comprehensive range of fire simulators, providing a wealth of scenarios for impactful and realistic firefighting experiences, all in a safe and controlled environment.
Our unique electric vehicle (EV) responder training offers dedicated practical training for electric and alternatively fuelled vehicles, including EV simulator – a world first.
The training centre employs highly experienced tutors and is accredited with ICAO, OPITO and JOIFF, to name a few. With experience from a variety of backgrounds, our tutors create customised and impactful training for our customers at all levels.
Helping organisations to adapt for future challenges
We work with organisations to build their resilience, capability, and skills to prepare for and anticipate change.
We empower them to determine when to absorb impact or adapt their operations when disruptions occur.
In this ever-changing world, building resilience is vital to achieving strategic objectives, meeting legal and regulatory requirements and stakeholder expectations.
Together we’ll evaluate your plans and to build confidence, identify lessons and challenges, and recommend improvements.
