Serco is a world leading provider of border control and immigration services. Our capabilities span the immigration cycle, from surveillance and border control to the management of detention centres and provision of welfare support in the community.
We help governments meet the challenge of managing immigration by applying intelligence, strengthening border controls, sensitively managing people, working in close partnership with voluntary organisations to deliver housing and welfare support, and delivering efficiencies through the system that reduce cost and enable the swift repatriation or successful integration of migrants into society.
Driven by a strong public sector ethos, all of our immigration specialists are trained in and committed to ensuring the wellbeing, safety, compassion, and respect for the people entrusted to our care.
Immigration in the UK & Europe
Serco is a leading provider of border control and immigration services in the UK & Europe. The breadth and scope of our delivery is significant. Our services include the management of border controls, the management of detention centres, the provision of housing and welfare support services for asylum applicants, the issuing of identity documents, and repatriation services. We also deliver tracking, border detection, and surveillance services.
We always focus on the individual needs of everyone in our care, but are also able to support the UK Government to develop and implement new solutions to the ever-evolving threat to our national security. The breadth of the services we provide is unique, from replacing sink tap washers for asylum seekers and supporting the returns process. We bring the same level of service management and control to every task that we undertake.
In the UK and Europe, we have delivered immigration services since 2007.
We operate Yarl’s Wood detention centre, caring for and supporting up to 410 detainees and providing access to services and activities to make their stay as comfortable as possible.
Through the Compass contract, we manage over 5,000 properties across the North West of England and Scotland and Northern Ireland.
We have integrated hundreds of landlords into one property portfolio, reducing costs and administration to the Government.
We implemented part of the UK’s national security infrastructure in 2007, the first service of its scale and kind in the world, and have since managed the operation 24/7 on behalf of Border Force.