Serco starts new specialist support services contract at RAF Brize Norton

Published: 1 Dec 2021

Serco has today started its new three year £40m contract to provide specialist support services at RAF Brize Norton. The contract was awarded by the UK Ministry of Defence (MOD) in July 2021 and the number of people employed is more than doubling as a range of new services are introduced to add to the existing roles that Serco has been delivering at the base since 1997. 

Commenting on the formal completion of the Transition period and Serco beginning to deliver against the contract, Gp Capt Emily Flynn OBE ADC, RAF Brize Norton Station Commander, said: “As we come to the key operational transition period of the Brize Support Contract, the work of the Joint MOD-Serco Transition team has built the foundations for the ongoing successful delivery of RAF Brize Norton’s output and continues to build on the long-standing relationship between Serco and the Station.”

Paul McCarter, Managing Director of Serco’s Defence business, said: “Serco is excited to be starting this new phase of delivery at the RAF Brize Norton Support Contract.  We have provided vital support services at Brize for 24 years and understand the critical role that the base plays for the UK Armed Forces.  It is an honour to work alongside the armed forces and we are very proud of the role that our team plays as part of RAF Brize Norton Whole Force, particularly during times of high operational tempo.” 

'Brize' is the Main Operating Base for the RAF's entire air transport and air-to-air refuelling fleets and is the largest station in the Royal Air Force.

During Covid, the delivery of the Station’s services have required significant levels of operational flexibility, agility and innovation to maintain the required levels of service while following Government guidelines and keeping people safe.  Serco’s practices, experience and full integration into the Station’s tasking, outputs and contingency planning have ensured success throughout this time. 

The contract was awarded following a competitive process and has an initial value of c.£40m over the initial three-year period. There are a further two one-year extension options, bringing the total potential value to c.£65m.

Services provided

The new contract will see Serco introduce new specialist services at RAF Brize Norton Brize, including airfield services, additional engineering, transport, fuels, logistics, cargo/freight movements, fitness instructors and administration. These are added to the existing roles of RAMP services, engineering, security, IT support services, photography and transport services that Serco has been delivering at the base since 1997.