Leisure Services

Providing leisure services on behalf of Community Leisure Trusts, Local Authorities, universities and sporting organisations such as Sport England. Our mission is to encourage our communities to participate in physical activity in a safe, clean, fun and friendly environment.

We provide leisure services on behalf of Community Leisure Trusts, Local Authorities, universities, and organisations such as Sport England. Our facilities include four of the National Sports Centres, outdoor activity venues, community leisure centres, gyms, swimming pools, white water courses, tennis courts, golf courses and conference centres. 

Our ultimate goal is to get more people, more active, more often, closely aligned to our local authority and client’s health and wellbeing outcomes and FM requirements. We provide affordable access to a wide range of market-leading sports and leisure facilities to support healthier and happier individuals across all segments of society - the places we manage are safe, welcoming spaces for people to enjoy their leisure time in.

Through jointly funded investment programmes, we provide a comprehensive range of market-leading fitness, sporting, well-being, and community-focused services within the budgetary restraints of our customers. The range and quality of services we provide to the public are comparable to those of a private sector facility, but offered at an affordable price making them accessible to the wider community.

We promote participation and engagement initiatives across our contracts, empowering local people to take ownership of their facilities. Our track record shows a significant return on investment through increased participation, enabling us to protect the long-term future of the facilities we manage. We are continually focused on reducing the impact our facilities have on the environment, and have a great track record of reducing energy consumption at all sites.

We understand the complexities of working in partnership with public bodies, and we are always looking to find solutions in the ever-changing leisure landscape.  

Key Facts

  • We manage over 55 facilities across the UK on behalf of 19 longstanding customers, with over 90,000 people committed to regular exercise through our fitness memberships
  • We run over 40,000 workout classes a year helping almost 1 million people towards their fitness goals
  • We teach over 45,000 children to swim each week, with another 50,000 children learning through our School Swimming Programme
  • We benchmark our service delivery against QUEST, the sport and leisure industry’s quality scheme. We have achieved ‘Excellent’ at many of our venues, with Bisham Abbey and Lilleshall achieving Quest Outstanding, putting them among the top 1% of leisure facilities in the UK