Leisure services We help you make more of every day
Serco Leisure is one of the UK’s leading national operators of leisure centres, destination venues and elite sporting facilities. In 2021, it was named ukactive’s Outstanding Organisation of the Year. It is the current UK Pool & Spa Water Leisure Operator of the Year – an award the business also won in 2018, 2019 and 2021.
What we do
We manage Local Authority gyms and pools on behalf of councils in England, Northern Ireland and on the Channel Island of Jersey, but our breadth of experience covers many other areas, including the operation of prestige National Sports Centres such as Bisham Abbey and Lilleshall, venues where elite and community sport come together.
Since 2018, in partnership with the More Leisure Community Trust and on behalf of the national charity for wheelchair sport WheelPower, we have been the proud operator of Stoke Mandeville Stadium, the birthplace of the Paralympic movement.
Our national centres are not just sporting venues. At Lilleshall, we offer a boutique hotel experience in our Main House, and fine dining in Chapters Restaurant, while the National Water Sports Centre in Nottingham offers an award-winning campsite and range of all-family activity options including paddleboarding, kayaking, Archery Combat and the Lagoon Wipeout inflatable.
The national centres are also home to various major sporting NGBs, including British Gymnastics, Archery GB and England Hockey.
How we can help
Working side-by-side through jointly funded investment, we can create sustainable and inclusive, affordable facilities. Our customer-centric approach puts the community at the heart of our operations. This ensures our offering appeals to the citizens we serve within all segments of society and budgetary restraints are recognised. We pride ourselves on providing clean, safe and welcoming spaces for the public to visit in their leisure time.
"We have enjoyed a fantastic partnership with Serco Leisure since the contract was awarded in 2015. They manage nine facilities on our behalf and together we have opened four new facilities: Stechford, Northfield, Erdington and Ladywood, two of which won prestigious ukactive awards, highlighting the quality of these new builds.
"The knowledge, expertise and experience Serco Leisure bring is first class. We’re confident they are the operator who will provide the level of service, variety of activity and the inclusive welcome the people of Birmingham deserve."
– Dave Wagg, Head of Sport & Development, Birmingham City Council