Finding innovative ways to address social, economic, and environmental issues for the benefit of people and their communities. Social innovation

Benefiting our communities

We aim to make a positive impact on the public we serve and the communities we work in, working hard to address social and economic inequalities, with social value at the heart of everything we do.

From working with charities such as The Children’s Book Project, to one-to-one reading support for children through our volunteering partnership with the Chapter One charity, to providing mentoring for students with additional needs, our employees willingly give up their time to support causes close to their hearts. Discover more about our mentoring programme in Lincoln for students with additional needs.

Supporting and developing our people

We recognise that creating a safe, healthy, and happy work environment is key to ensuring our people can thrive and continue to deliver robust public services which benefit people’s lives. Our employees are supported with continuous professional development, and career progression opportunities.

And as an equal opportunity employer, with Gold status in the Inclusive Employers Standard in UK and Europe, we remain committed to ensuring we have a diverse workforce and inclusive workplace where everyone belongs. We are also a proud Gold Award member of the Defence Employer Recognition Scheme (ERS) as part of our ongoing commitment to the Armed Forces Covenant – see our recent Q&A with two of Serco’s ex-forces.