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We provide a range of critical technical, airfield and airport support services across the UK for the armed services, OEMs and civilian airport operators around the world.

We provide a range of critical technical, airfield and airport support services across the UK for the armed services, OEMs and civilian airport operators around the world.

Our breadth and depth of expertise in these services, combined with our proven operational know-how and unique service ethos, enables us to add real value to the air organisations we work for. By listening to the needs of front-line personnel, building strong working relationships and putting the best service ideas to work, we have the capability to constantly transform the services we deliver. This provides our clients with certainty, now and into the future, that they can achieve efficiencies and consistently better outcomes.

That is why, for over 50 years, Serco has been trusted with delivering mission critical services to the UK Armed Forces and other air customers.

We operate in three main segments:

Air Traffic Control at Scatsta Airport

Airport and Fire Services

Serco is the only significant non-government provider of air navigation services in the world and is the only commercial provider to encompass the three disciplines of tower operations, approach control, and en-route centres to ensure 24/7operations. We provide air traffic control (ATC) to the world’s largest commercial air hub, Dubai Airport, as well as to small regional airports, employing over 800 air traffic controllers that coordinate over 9.5 million aircraft operations across the globe annually. Working with our aviation customers, we are experienced in building domestic air traffic control capacity to support air traffic growth. We are also the largest private sector provider of ATC services in the world and help to keep the oil industry running in all weathers at the UK’s most northerly airport, Scatsta in the Shetland Islands.

Fire and rescue services are a crucial element to our portfolio and our International Fire Training Centre (IFTC) has, over many decades, developed a reputation for excellence in delivering authentic firefighter training and related services to the UK military and civilian clients from around the world.

Core Services we provide:

  • Air Traffic Control
  • Air Traffic Engineering
  • Airfield Management
  • Habitat and Wildlife Management
  • Estate Management

Integrated Operational Support

Serco provides integrated and cost-effective support to military operations in the home base to enable delivery of the Whole Force, with proven specialist facilities management and service integration capabilities.  As the primary provider of support to the RAF, we have a broad array of specialist capabilities that, combined with commercial innovation and productivity enhancement, deliver market leading integrated operational solutions.  Operating around the clock, we survey airspace for the deterrence and detection of ballistic missile launches.  We provide 24/7 services every day of the year to maintain the UKs operational capability.

Core Services we provide:

  • Visiting Aircraft Handling/RAMP
  • Aircraft and Ground Mechanical Support
  • Space Surveillance
  • Transport Operations
  • Vehicle Maintenance
  • Logistics and Supply
  • Fuels and Lubricants Supply
  • Aircraft Refuelling
  • Administrative Services
  • Security
Read Arrow surface finish

Technical Support Services

We are at the heart of the UK’s defence capability, including enhancing the productivity and effectiveness of Merlin helicopter Depth Pulse lines, providing services to Tornado, Typhoon, Chinook and Hercules engines, and carrying out high-level diagnostic tests on weapons and electronic warfare equipment.

We provide technical support services to many of the original equipment manufacturers (OEMs) to help keep helicopters, fighters, transport and training aircraft in the air, as well as direct regulated technical services for a variety of training and support aircraft types.

We also provide Surface Finish services to the Aviation sector and most of the UK military’s aircraft, including the Red Arrows.

Core Services we provide:

  • Military Approved Engineering
  • Platform Support
  • Space Surveillance
  • Aircraft Maintenance
  • Engine Maintenance and Testing
  • Surface Finish
  • Training Services

Key Facts

  • Serco’s International Fire Training Centre has developed the world’s first-degree level fire training courses
  • We provide fire and rescue services at 10 airfields and airports around the UK
  • 24/7 security services at RAF Brize Norton processing over 200,000passengers, visitors and deliveries per annum
  • Running the Ballistic Missile and Air Defence Radar at RAF Fylingdales for over 50 years
  • We are the world’s largest independent air navigation services provider (ANSP)
  • We have operated total military and civilian ground handling and replenishment at RAF Northolt for 20 years, including Royal aircraft
  • Every year we strip, repair, rebuild and test hundreds of fixed wing and helicopter engines for the UK military
  • Our air traffic controllers coordinate over 9.5 million aircraft operations across the globe each year