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Ian Taylor, Academies Manager and Julie Butcher, Head of Education, Skills and Work, HMP Dovegate Transforming rehabilitation through self-delivery in training and education

Prison rehabilitation often carries the stigma of being an ideal rather than a practical reality.

However, through structured training programmes and an approach centred on human potential, progress is not only possible but measurable. This case study highlights how a Category B prison is transforming the lives of its prisoners by self-delivering meaningful training opportunities supported by a committed and innovative education team.


The advantages of a self-delivery model

There is a simple philosophy behind the skills initiatives at HMP Dovegate: rehabilitation requires more than just confinement. 

The goal at HMP Dovegate is not merely to fill the gap of time during imprisonment but to give prisoners the tools they need for a better future. These tools include formal industry recognised qualifications, work/employability skills, and soft skills such as punctuality and responsibility.

Man wearing a purple polo shirt with the words 'Teaching Assistant' written on it

One of the unique aspects of the programme is its self-delivery model. A team of 23 resident prisoner tutors work alongside the civilian team to deliver and support a wide range of classes, including English, maths, art, business and IT. Each tutor has achieved level 5 teaching certifications through adult education and teacher training courses while serving their sentence at HMP Dovegate.

This peer-to-peer model has been highly effective, as prisoners can relate to one another, breaking down barriers that might exist with civilian tutors and providing a bridge to work with the civilian team.

Additionally, this model prepares prisoner tutors for mentoring roles upon release, further enhancing their employability. But as a Category B prison this could be in many years’ time, so there is a more pragmatic approach needed.

According to Ian Taylor, Academies Manager at the prison, their job is to rehabilitate all prisoners – not just those that are set for release, although his work will help this smaller group secure jobs and avoid reoffending.

“An effective structure of rehabilitation should begin in a Category A or B prison and continue throughout the prisoner’s transition to lower security categories, such as Category C, where they may further develop skills and qualifications.

For many, this culminates in Category D facilities, where they are allowed to work externally and, in some cases, even return to previous jobs. So one of our priorities is preparing prisoners for these lower category prisons; to create a seamless transition, ensuring that rehabilitation does not lose momentum as prisoners move through the system.”

Female Serco colleague talking to a male, surrounded by pieces of art

A multi-tiered approach to rehabilitation

A humanistic philosophy underpins the education team’s mission to support vulnerable individuals, many of whom have faced lifelong challenges, such as educational exclusion or undiagnosed learning difficulties. 

Julie Butcher, Head of Education, Skills and Work at the prison, emphasises the importance of seeing prisoners beyond their worst moments. "These are convicted prisoners and are rightly serving a sentence, but many have never had the opportunities others take for granted” The key here is the ability to adapt to a prisoner’s needs, which is supported by flexible schedules that respect individual limits and attention spans.

Young male in purple polo shirt using a spray bottle to wear hair of another male in barbers shop

Julie adds: “Some men can only manage an hour and a half in the classroom before it becomes overwhelming. We respect that and allow them to continue their work in more comfortable environments.”

Recognising that many prisoners have negative associations with formal education, the team rebranded workshops as "training academies" to encourage participation. And by engaging prisoners in activities they are passionate about, like learning to play the guitar or participating in health and wellness classes, the programme breaks down the initial resistance to learning.

This achievement has been possible through the introduction of a college-style structure reimagined for prison settings.

One of the most impactful moments for many prisoners is receiving their first-ever qualifications. These daily achievements are celebrated with certificates, which provide tangible proof of progress and instil pride. This small but significant gesture embodies the programme’s mission to replace past failures with hope and achievement. 

Julie explains: “For many, just getting out of bed and arriving at an activity session on time is the biggest obstacle. But over time, we see a change in their mindset. They start to believe in themselves.”

Measurable success rates

The programme has achieved an impressive 83% attendance rate for activity sessions, topping Category B performance tables. 

The inclusion of specialised support roles, such as two special educational needs coordinators (SENCOs), ensures that the programme caters to the diverse and neurodiverse needs of the prisoners. The coordination of the education and neurodiversity functions within the prison is key to successful implementation of tailored education and training.

Handling special educational needs

To determine the level of individual support required, prisoners are assessed by either the neurodiversity support manager, the special educational needs coordinator (SENCO) or personal support tutor. Or if it is a complex case, a multi-disciplinary team meeting is held involving the careers team and pastoral manager to identify the most appropriate pathway for the prisoner. The neurodiversity manager also undertakes an initial consultation to measure the level of support required by the prisoner – whether clinical or non-clinical. We also establish what support was previously in place and if this support needs to continue, to be enhanced or revised.

Serco female colleague helping prisoner with educational tasks

Support measures are shared to ensure all staff are aware of how best to manage the prisoner’s needs. These measures are also shared with the prisoner in the form of a door sign if requested. 

When a prisoner is allocated work, the strategies are revised to relate to the environment in which the prisoner is working. This often means ensuring recommendations can be applied, are purposeful for the prisoner and actionable for staff.

Woman leaning on desk talking to male in classroom environment

An example of this in action is prisoner L, who was awarded the job of project worker in education. This job is ideal for a man with significant autistic traits however it was evident early on that L would require additional support to ensure he was able to effectively carry out his duties.

The environment was adapted and unnecessary noise omitted. This was done with the approval of the teaching staff and prisoners in the work area. By using a collaborative approach, it was possible to implement reasonable adjustments that addressed L’s concerns without penalising other prisoners.

Autism awareness was also promoted to highlight to prisoners why the adjustments were required. Teaching staff were particularly supportive and were able to assign tasks that were deemed relevant and built on L’s strengths. In terms of outcomes, L's wellbeing improved and his confidence in interacting with others increased. He is able to liaise with others on the wing and raise issues he has in a diplomatic manner. He better recognises his skills and talent. The collaborative work between the neurodiversity department, education and the prisoner showcases the advantages of opting for a holistic approach when supporting neurodiverse prisoners.

A culture of positive reinforcement

To further motivate participants, the programme celebrates success through initiatives like quarterly award ceremonies, where families are invited to witness the progress of their loved ones. Awards like ‘Dovegate Diamonds’ recognise achievements in various training and education programmes and emphasise the community's support for the prisoners’ growth.

The culture of positive reinforcement extends beyond public ceremonies. Prisoners receive achievements postcards and other forms of praise to remind them of their potential as they work toward rehabilitation.

Multi-coloured pentagons forming a sign

By continuing to invest in education, skills development and individualised support, HMP Dovegate is proving that change is not only possible but sustainable. 

Delivering work skills with external employers

The programme’s success is also reflected in its ability to secure employment opportunities for participants. Recent partnerships have seen companies like supermarkets and water treatment firms hire prisoners directly, bridging the gap between incarceration and re-entry into the workforce.

Making a multitude of opportunities available helps prisoners gain long-term vocational skills and prepare for reintegration into society, whether that’s now or long into the future. Such programmes aim to provide meaningful activities that benefit both the individuals involved and the wider community.

Collaboration with external organisations plays a crucial role in the success of these initiatives. For example:

Man welding a large sheet of metal wearing face mask and protective clothing
  • Cosy Direct provides opportunities for former prisoners to work on producing wooden items for primary schools, such as desks, mud kitchens and outdoor play equipment.

  • Star Foundation supports projects involving the creation of recycled wipes for engineering companies.

  • RMF Training has been partnering with the prison for over 18 months to offer welding contracts. Recently, two prisoners we offered employment with RMF upon release.

The diverse curriculum caters to a wide range of interests and career paths, and extends to operating industrial machinery such as pallet trucks, forklift trucks and hoists; barista training; painting and decorating; hospitality and catering; health and wellness training; and media production.

Technology is also integrated into the training process, making education more accessible and trackable. For instance, prisoners can watch short, three-minute training videos in their cells via digital platforms. The system tracks attendance, ensuring that participation is recorded on individual training records. Monthly sessions also focus on key topics, including British values, encouraging self-responsibility and community accountability.

By responding to labour market intelligence and tailoring programmes and partnerships to match job opportunities in release areas, HMP Dovegate ensures that prisoners are equipped for meaningful employment post-release. The curriculum is reviewed every six months to align with changing labour market demands and to address shifts in the population of prisoners. 

This ability to self-deliver their programmes provides the flexibility to adapt quickly in this way. "We recognised a national need for green industries and saw how government investments in sustainability could translate into jobs for prisoners," said Julie.

Barista making a drink using a professional coffee machine

This led to the creation of a Sustainability Academy, marking a significant milestone. "We rebranded and refocused to align with market needs, but not every institution has this level of autonomy. It’s about finding the right people and having the freedom to implement what we know will make a difference.”

Building a model for success 

An integral part of success lies in finding the right leadership to champion the cause. According to Julie, "Once you have an educationalist who champions education and a director who supports it, then it’s just about empowering the team to implement it. We are extremely fortunate at HMP Dovegate to have an industrious team of visionary leaders who are committed to our education and training ethos."

Innovative thinking and determination can overcome the intricate challenges of prison education. By addressing recruitment barriers, building a strong team and adapting programmes to align with labour market needs, HMP Dovegate is creating lasting change in both individuals’ lives and the broader prison system. 

Their collaborative efforts and adaptability set the prison apart as a model for success, demonstrating that the possibilities for transforming education in prisons is not just achievable but exceptionally promising for the future.

"Once you have an educationalist who champions education and a director who supports it, then it’s just about empowering the team to implement it. We are extremely fortunate at HMP Dovegate to have an industrious team of visionary leaders who are committed to our education and training ethos."

Julie Butcher
Head of Education, Skills and Work, HMP Dovegate

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