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Because everyone deserves
to realise their potential
Believe in people

At Serco it doesn't matter where you're from, what your accent is or appearance, or what you've done before - it's what you can do that matters.
We're opening doors and creating pathways, unlocking access to skills and development - supporting people to maximise their potential.

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Restart participants supported into employment since June 2021
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Apprentices in the UK
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Guaranteed interviews held for people with a criminal record in Q1 2026
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Military leavers and families interviewed through the guaranteed interview scheme in 2026
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Employees aged between 16-24 in the UK
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Given to UK charities by The Serco Foundation in 2025

“Creating pathways into sustainable work helps create safer, healthier, and more resilient communities, and by working closely with government, we can revitalise social mobility for another generation.”


Rebecca Garner
Head of ESG, UK & Europe

Headshot of Rebecca Garner, Head of ESG

 

In 2026 our aim is to use our strong expertise in social mobility programmes to deliver:

  • Personal and professional growth of our people through 1 million skills development hours

  • Increased opportunities through sustainable employment for 120 people through our Pathways programme

  • Local community impact delivered through 30,000 hours of volunteering

Female Restart Job Coach with participant sitting in front of laptop

Creating pathways to success

We believe in giving people more than just jobs - we're creating meaningful, local opportunities where everyone can grow, contribute, belong, and be valued.

We're committed to improving social mobility in the UK by unlocking access to skills and development for those facing employment barriers, or those underemployed - such as people with criminal records, veterans, and the long-term unemployed.

For us social mobility starts with our people, it's underpinned by our values, and extends across our public service delivery at local, national and international level.

"During my time on the Restart Scheme, I had so much support and opportunities available to me, so when I heard about the apprenticeship from my Job Coach I jumped at the chance. I applied and got the job and since then my life has been so much better."

Emma
Supply Chain Coordinator, Restart Scheme (and former Restart participant)

"I never thought I'd be able to teach content that I've learnt about complex helicopter systems within the Merlin to other apprentices. But now I can."

Miles
Aeronautical Engineering Apprentice, RNAS Culdrose

Providing employability skills

Restart job coach facing camera, talking to participant

Restart Scheme

Providing tailored support to help people who've been out of work for six months or more find sustainable employment in their local area.

Two Serco employees in hi-vis safety gear looking at tablet screen, standing in front of Serco branded lorry

Serco Pathways

Creating fair, supported and sustainable routes into employment for people who face barriers to work - such as people with a criminal record, those who've experienced homelessness, care experience, or long-term unemployment.

Female apprentice in hi-vis jacket being shown equipment by engineer, standing next to her with a torch shining on equipment

Apprenticeships

Delivering structured programmes of blended learning to support continual development and enable people to gain the skills and knowledge needed to progress further in their careers.

Social mobility in action

Learn more about how we're making a difference