Serco Rail Technical Services builds genuine partnerships and works with you at pace to add value and understand your business challenges. Delivering tailored solutions and services, we add value and enable you to maximise your operational effectiveness to meet the needs of everyone who uses, and depends on, the rail industry.
“We want to transform the way in which services are provided in the rail industry by owning our customer’s challenges, using innovation, collaboration and injecting energy and pace to deliver tailored solutions and add value every single step of the way.
We’re an organisation that is always there to proactively and reactively respond to your needs through active engagement and building genuine partnerships.”
Joel Sainsbury, Director Rail Technical Services
Why Rail Technical Services?
We build genuine partnerships
Through active engagement, at all levels in the business, we’ll understand your challenges and work with you to support you and provide solutions.
A truly impartial service
Our independent position across the rail industry enables us to provide you with a truly impartial service, fully focused on the objective at hand and nothing else.
Engineering is in our DNA
With our rail industry heritage and passion for engineering we bring a wealth of knowledge and experience to respond and solve your business challenges with tailored solutions.
We work with you at pace
Our commitment to you is to respond rapidly, dynamically, and effectively to provide you with the support and services you need at any point in your programme lifecycle.
We support and enable you
We enable you to make informed, robust engineering, business and programme decisions and we’ll support you by adding value throughout.
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Director
Joel Sainsbury
Engineering services
Gary Miller
Digital services
Mark Jones
Training services
John Way
Sales and marketing
Jess Melrose