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Rail Technical Services Transforming service provision across the rail industry to make an impact for a better tomorrow

Rail Technical Services builds genuine partnerships and works with you at pace to add value and understand your business challenges.  Delivering tailored solutions and services, we add value and enable you to maximise your operational effectiveness to meet the needs of everyone who uses, and depends on, the rail industry.

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Years of technical industry expertise
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Customers in the UK and worldwide
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Students trained in safety critical roles
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Miles of track tested and monitored
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Vehicle maintenance, drawing & component records

Our service offerings

Serco employees looking at large sheets of paper with data on them spread across a meeting room table.

Digital Services

A data, document and drawing configuration management service, with over 1.5m records, that’s accessible industry-wide.

Serco rail technical staff working on equipment in workshop

Engineering Services

A rapid response team that has provided test, measurement, inspection and consultancy services for over 30 years.

Engineer in high vis uniform greasing a train wheel

Non-Destructive Testing (NDT)

Working at pace with customers to identify defects early, helping to minimise downtime and reduce costs.

Metal cylinder being inspected on bench by rail technician

Technical Consultancy

Working hand-in-hand with our customers to integrate complex projects and provide technical advice and consultancy.

Serco colleague overseeing trainee in workshop testing a metal rail track with electronic equipment

Training Services

A BINDT/PCN approved training training centre in the UK providing safety critical training and re-certification.

“We want to transform the way in which services are provided in the rail industry by owning our customer’s challenges, using innovation, collaboration and injecting energy and pace to deliver tailored solutions and add value every single step of the way.

We’re an organisation that is always there to proactively and reactively respond to your needs through active engagement and building genuine partnerships.”

Daniel Saxton
Director, Rail Technical Services

Get in touch

Male colleague Daniel Saxton wearing white shirt and back trousers on transparent background

We've been working with Serco to conduct UAT on our Network Rail Owned Vehicles for several years now, the central team are extremely helpful and pro-active and certification is always received on the same day and the work is complete. They are also able to adapt to last minute changes for us, recently we had a planned test over two days for 28 axles – unfortunately due to delays with other works the machine was not prepared in time for the technicians when they arrived on site. They were able to coordinate a last minute change enabling the testing to be completed over the following 2 days instead.

Daniel Bird
Maintenance Manager Rail Grinding - Services, Colas Rail

RTS have been providing technical training for our track maintenance staff for many years. Not only do our staff gain valuable knowledge and skills, but they also leave the training feeling inspired to apply what they’ve learnt. The theory coupled with the practical exercises and real-world samples used during the courses are particularly beneficial, allowing our staff to immediately put theory into practice. The ongoing support provided by RTS has been invaluable. They've been responsive to our queries and have gone above and beyond in providing additional courses and places to meet demand. We highly recommend the training courses provided by RTS to any business looking to invest in the development of their workforce.

Michael Harris
Business Support Manager, Network Rail

As a company operating in the UK rail industry, we understand the importance of partnering with reliable and innovative service providers, that's why we utilised SRTS for their knowledge and expertise in providing OLE testing. The team’s commitment to attention to detail and how they’ve meticulously analysed the project needs and provided us with comprehensive solutions throughout have not only been met but exceeded our expectations. Their dedication to quality and precision has ensured that every aspect of the project to date has been carried out brilliantly. The team have kept us informed at every stage, providing regular updates, and addressing any concerns or issues promptly. This level of transparency and professionalism instilled confidence in us and reaffirmed our decision to partner with them.

Brian Reynolds
Product Manager, Angel Trains

Andy Rhodes and the team from Serco were thoroughly professional in providing subject matter expertise and stakeholder engagement in the recent update of the Vehicle Track Interaction Strategic Model. In collaboration with the University of Huddersfield they delivered software and technical updates to this complex model that continues to provide the analytical capability to assess cost impacts of changes in traffic and different asset renewal policies on the GB rail network.

Paul Gray
Project Technical Lead, RSSB

RTS have been providing our technician’s onsite assessments and monitoring for a while now, along with carrying out MPI and UAT audits to ensure we as a company maintain compliance. Jon Cadd, as a Level 3, also provides us with on call support as and when we require it. The team always turn up on time, they go above and beyond whenever we have asked for support at very short notice and are always happy to oblige. The communication from the team prior to arriving onsite and post service delivery is excellent. The quality of the service and ongoing support provided is second to none and very much appreciated, we would definitely recommend the services provided by the NDT team at RTS.

Scott McCarthy
Training and Competency Manager, Pullman Rail

RTS undertook the instrumentation and output data acquisition of a bespoke Pantograph for the Authorisation of the new Overhead line on the Midland Mainline Project. SPL worked with RTS for 18 months working collaboratively and developing a bespoke plan of requirements. This upfront work on scope definition pathed the way for a right first-time delivery for the core scoped works that were delivered on time and on budget. The success was additionally rewarded an opportunity for the project team to support a piece of work to undertake testing on a unique project testing the largest OLE span in the country, 95m. This work is one part that will help to reduce electrification costs will enhance the business case for electrification. RTS really helped SPL map out and understand this hugely complex piece of system assurance and rolling stock engineering work.

Simon Skinner
Engineering Director, SPL Powerlines UK Ltd

Why Rail Technical Services?

Find out more

We build genuine partnerships

Through active engagement, at all levels in the business, we’ll understand your challenges and work with you to support you and provide solutions.

A truly impartial service

Our independent position across the rail industry enables us to provide you with a truly impartial service, fully focused on the objective at hand and nothing else.

Engineering is in our DNA

With our rail industry heritage and passion for engineering we bring a wealth of knowledge and experience to respond and solve your business challenges with tailored solutions. 

We work with you at pace

Our commitment to you is to respond rapidly, dynamically, and effectively to provide you with the support and services you need at any point in your programme lifecycle.

We support and enable you

We enable you to make informed, robust engineering, business and programme decisions and we’ll support you by adding value throughout.

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Get in touch

Director

Daniel Saxton

Operations

Tony Bentley

Business Development

Ana-Maria Stevenson

Digital Services

Louise O'Reilly

Engineering Services

Terry Slater

Training Services

Phil Hall

NDT Methods

Jon Cadd

HSEQ

Neil Lewis

Sales and Marketing

Jess Melrose

General enquiries

0330 109 8852
email: [email protected]