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Rail Technical Services Transforming service provision across the rail industry to make an impact for a better tomorrow

Serco Rail Technical Services builds genuine partnerships and works with you at pace to add value and understand your business challenges.  Delivering tailored solutions and services, we add value and enable you to maximise your operational effectiveness to meet the needs of everyone who uses, and depends on, the rail industry.

Years of technical industry expertise
Customers in the UK and worldwide
Students trained in safety critical roles
Miles of track tested and monitored
0million +
Vehicle maintenance, drawing & component records

Our service offerings

Serco employees looking at large sheets of paper with data on them spread across a meeting room table.

Digital Services

A data, document and drawing configuration management service, with over 1.5m records, that’s accessible industry-wide.

Serco rail technical staff working on equipment in workshop

Engineering Services

A rapid response team that has provided test, measurement, inspection and consultancy services for over 30 years.

Serco colleague overseeing trainee in workshop testing a metal rail track with electronic equipment

Training Services

A BINDT/PCN approved training training centre in the UK providing safety critical training and re-certification.

Metal cylinder being inspected on bench by rail technician

Technical Consultancy

Working hand-in-hand with our customers to integrate complex projects and provide technical advice and consultancy.

“We want to transform the way in which services are provided in the rail industry by owning our customer’s challenges, using innovation, collaboration and injecting energy and pace to deliver tailored solutions and add value every single step of the way.

We’re an organisation that is always there to proactively and reactively respond to your needs through active engagement and building genuine partnerships.”


Joel Sainsbury, Director Rail Technical Services

Get in touch

Body shot of Joel Sainsbury sat in black office chair

Why Rail Technical Services?

Find out more

We build genuine partnerships

Through active engagement, at all levels in the business, we’ll understand your challenges and work with you to support you and provide solutions.

A truly impartial service

Our independent position across the rail industry enables us to provide you with a truly impartial service, fully focused on the objective at hand and nothing else.

Engineering is in our DNA

With our rail industry heritage and passion for engineering we bring a wealth of knowledge and experience to respond and solve your business challenges with tailored solutions. 

We work with you at pace

Our commitment to you is to respond rapidly, dynamically, and effectively to provide you with the support and services you need at any point in your programme lifecycle.

We support and enable you

We enable you to make informed, robust engineering, business and programme decisions and we’ll support you by adding value throughout.

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Get in touch


Joel Sainsbury

Business Development

Ana-Maria Stevenson


Tony Bentley

Digital Services

Mark Jones

Engineering Services

Gary Miller

Training Services

Phil Hall

Sales and Marketing

Jess Melrose

General enquiries

0330 109 8852
email: [email protected]