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Prisoner Escorting and Custody Services

Moving prisoners safely, securely, and efficiently to and from court hearings and maintain their custody in court, in the best possible conditions.

Prisoner Escorting and Court Services

Serco delivers safe and secure prisoner escort services on behalf of justice departments. We quickly and efficiently move people between prisons or police stations and court appearances, and care for them within the court environment.

We have unparalleled experience in the management of this complex prisoner care, planning, and logistics service, and understand the varied requirements of the stakeholder community.

Serco puts welfare and security at the heart of its escorting services, at the same time delivering the best value possible. With an extensive fleet of specialist cellular and multi-purpose vehicles, our services are carried out with compassion and care by highly trained and security cleared staff.

We innovate in partnership with customers and have trialled initiatives such as Mobile Video Court Services. This has not only helped us to reduce travel times, reduce the impact of the journey on the prisoner, increase court productivity, and reduce costs, it also continues to demonstrate that justice can be done digitally, securely, and still ‘in person’.

Key Facts

  • We deliver the Prison Escort Contract (PECS) in London and the East of England.
  • We escort on average 24,000 prisoners per month using a fleet of nearly 200 specialist cellular and multi-purpose vehicles and a workforce of 1,200 staff based at 76 locations across the service area.
  • We transport prisoners to and from 24 crown courts, 43 magistrates' courts, 24 prisons and 131 police stations.
  • We provide services to many of the most high profile courts in England and Wales, including the Royal Courts of Justice, the Central Criminal Court and Westminster Magistrates' Courts.
  • We are working with the Ministry of Justice and HMCTS to reduce the number of people that have to travel, using Mobile Video Court Services to link courts with the prisoner.

Contact us for further information on Serco's Justice services: