The challenge
Research by Serco owned Plus Impact found there was a skills gap for participants on the Restart Scheme, with 13% holding Level 5 or higher qualifications (e.g. Foundation Degree, HND, NVQ).
These participants struggled to find value in the Restart Scheme as it primarily focused on basic skill development and job readiness, which was less relevant to their advanced educational background and skill set.
Our solution
We launched Restart Scheme Blue, an initiative which offers professional mentoring support specifically to highly skilled individuals.
The programme entails a series of eight one-on-one sessions spread out over a 12-week period, with each session concentrating on different facets of professional development.
"We support and create new opportunities for our participants, identifying that not everyone is in the same situation and act accordingly."
The impact
Restart Scheme Blue is delivered by Serco and our delivery partners in West Central and Wales.
The programme employs six* professional mentors and has assisted 530* individuals into sustainable employment.
*data to Feb 2026
Find out more
Learn more about how Serco Restart Scheme is helping people back into work: