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Our application process

Find out about our application and recruitment process: your chance to meet us, make an impact and win your place on the best development opportunity of your career.

This year, to aid social distancing measures, we’ll be conducting the whole process online. At all stages please be aware - we'll be sending you emails from our system, so if you haven't heard from us then do check your email spam folder just in case.

June 2021: Applications open!

Go to our online application system to create your application.  No need to rush (less haste, more speed, etc.) but the clock is ticking and places on the programme are limited, so you might not want to hang about…

Next, you'll complete your online assessment – a series of simple exercises designed to help you demonstrate your suitability for the programme from the comfort of … well … anywhere, really!

And finally, when you’re ready, complete and submit your one-way video interview – being yourself and recording your answers to a set of questions, straight onto our application platform. We’ll also ask you to submit your CV to us.

July 2021: Knowing us, knowing you…

If your online and video assessments are successful, we’ll invite you to join us at one of our online assessment events. The detail of how this will work and the timing will be confirmed in due course as easing of lockdown restrictions become clearer.

Our assessment events are a relaxed and engaging way for you to get to know us better … and vice versa, of course!

We’ll ask you to participate in a series of group and individual activities – including an interview – that will help us decide if you have the potential to be a future leader in Serco, and help you decide if the Serco Graduate Programme is the right next step for your career.

July-September 2021: Success!

If you are successful at our assessment centre, we’ll contact you as soon as possible to offer you a place on the programme, subject to our references and security checks process.

As we work in a lot of secure and sensitive environments, we complete careful background and reference checks for all our employees.  We’ll do the same for you to make sure it’s ok for you to be working on all the sites covered by your placements throughout the programme.

This can take a bit of time, but we won’t let that slow us down – carry on reading…

August-September 2021: Welcome to Serco

As soon as we’ve decided to offer you a place on the programme, we’ll start doing everything we can to get things ready for your first day and beyond.  There’ll be a laptop and mobile phone to order for you, a record to create on our payroll system – plenty to keep us busy!

In the meantime, we want you to enjoy the anticipation of a long and rewarding career with Serco, and what better way to help you do that than by starting your Serco education in earnest and inviting you to participate in some introductory activities.  Yes, there’ll be some homework to do (sorry!) but it’s all to help you to hit the ground running and be the very best that you can be, right from Day One.

Speaking of which…

Autumn 2021: All systems go!

Well, here we are: Day One.  This is the moment you’ve been waiting for – a day you’ll always look back on as the start of something truly amazing: when you took control of your career and began making a difference in the world of public services.

Don’t worry, we’re not just going to throw you in at the deep end and leave you to it – you’ll be surrounded by people who want to help you succeed, and then there’s your personal development programme and support network events.  It certainly won’t be boring!

And there you have it – that’s our process.  If it all sounds good to you, why are you still here? Go to our online application system and start your journey into Serco!