Serco is a FTSE 250 company with over 400 sites and 30,000 people in the UK alone. And whilst not everyone has heard of us, the services we provide touch the lives of millions of people every year - from the people who use the train and ferry services we run, to the hospitals we support, the prisons we run, to our network of leisure centre contracts, and the household bins we empty. Our contact centres provide customer service on behalf of many of our central and local government clients.
With a supportive team around you, you will be encouraged to use your initiative, take on important responsibilities and gain practical operational experience working at the frontline on our contracts or within our busy functional teams.
Meaningful and vital work
The services we provide are often of critical importance to the communities and nations that we serve. The Covid-19 pandemic has shown the vital role our people have not just day to day but in times of crisis. Something that has been recognised by many of our clients. Our graduates have been heavily involved at this critical time.
So not only will you be doing interesting work that matters you’ll also be engaged in the real and pressing challenges of delivering those services. We won’t hold your hand either, you’ll have the autonomy and tools to innovate and make a personal impact on your fast-track to a management or functional career
A world of opportunities
As part of being in a big company your next challenge will always be around the corner - or it could be further afield in Europe, the Middle East, Asia Pacific or the Americas. We’re also big on development. You’ll benefit from a range of training programmes on topics such as Project Management, Process Improvement, Change Management and People Management. We keep our graduate cohort small so that you get the time, attention and development that your skills deserve.
Every company claims to have great people – and we’re no different! But what unites us as a business is our shared values and a genuine interest in delivering public services. You’ll have early and ongoing exposure to our senior team and to experienced and caring colleagues, giving you the best chance to learn and succeed
Rewards and benefits
You’ll receive an annual salary of £27,000 for the duration of the programme along with an annual holiday entitlement of 25 days plus bank holidays.
Your physical, mental and social wellbeing is important and together, we have a joint responsibility for health and wellbeing at work. At the same time, we value your diversity and individuality and want to support your life choices whilst rewarding you for your commitment to Serco. This includes our:
- Occupational Health and Wellbeing service, helping us provide a safe and healthy work environment for you;
- Employee Assistance Programme, providing advice, information, services and training to help and support you deal with events and issues in your work and personal life;
- Salary Sacrifice Cycle to work Scheme
- Annual Leave Purchase Scheme providing you with the opportunity to purchase up to 5 days additional annual leave through salary sacrifice
- Fantastic travel, shopping, dining and entertainment savings and discounts; 25% discounted membership at Serco-operated leisure centres;
- Payroll giving scheme and volunteering policy, enabling you to support the causes most important to you;
- Commitment to equality, diversity and inclusion, including our employee support networks for women, BAME, LGBT+ and disability;
- Workplace contributory pension scheme operated through salary sacrifice, enabling you to get ahead in planning and saving for your future; and
- Employer funded life assurance scheme
Salary sacrifice allows you to exchange part of your monthly gross salary pre-Tax and National Insurance (NI) in return for Serco providing benefits of the same value which means that you pay less Tax and National Insurance (NI) on your reduced pay. Tax and NI is calculated on your gross salary and because your gross salary is reduced you pay less Tax and NI which means you take home more in your net pay after Tax and NI have been deducted.
Paul Gaskin - HR Director UK
"Are you someone who wants to make the world a better place? Are you smart, resilient, resourceful and passionate about public services? Then Serco is the place for you.
Serco is a fast paced and diverse business operating 150 contracts across Health, Defence, Citizen Services, Justice, Immigration, Transport in the UK and in many countries in Europe. What makes Serco a unique place to work is our people who are guided in what they do every day by our four values of Trust, Care, Innovation and Pride.
As an aspiring leader you will face real and varied challenges that test you and accelerate your learning of who you are and the type of leader you are striving to be. You could be working in prisons, hospitals, immigration centres, maritime sites, an RAF base, a call centre, and so much more. Guided every step of the way by people who care and are passionate about what they do and want to help you be a success.
I am proud to be a leader in Serco. This could be your chance to join our team, be the best you can be, and make a difference every day."